@inbook{StHa06a,
	author = {Stiller, Burkhard and Hausheer, David},
	booktitle = {Handbook of Network and System Administration},
	howpublished = {Jan Bergstra, Mark Burgess (Eds.), ISBN: 978-0-444-52198-9},
	month = {nov},
	publisher = {Elsevier},
	title = {State-of-the-Art in Economic Management of Internet Services},
	url = {http://www.elsevier.com/wps/find/bookdescription.cws\_home/713461/description},
	year = {2007}
}