@phdthesis{Hasa06,
	address = {Zürich, Switzerland},
	author = {Hasan},
	organization = {Computer Engineeering and Networks TIK, D-ITET},
	institution = {ETH Zürich},
	month = {oct},
	title = {A Generic Auditing Framework for Compliance Verification of Internet Service Level Agreements},
	year = {2006}
}